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Released products include an official download link on their website product page. For your security, download only through official channels such as the Apple App Store. We do not distribute unofficial installation packages for products in development.

Each product's App Store page lists its minimum system requirements. We recommend using a recent operating-system version supported by your device for the best performance and security.

It depends on the product. We prioritize core experiences that work without an account. If synchronization, multi-device access, or subscriptions require an account, the product will explain this clearly.

Products may store data on your device or synchronize through iCloud with your permission. See the relevant product settings and privacy notice for details. Before deleting an app or disabling cloud sync, confirm that important data is backed up.

If the product supports iCloud, sign in to the same Apple Account on your new device and enable the relevant iCloud permission. Synchronization may take time. If data does not appear, check your network connection, storage space, and system settings.

Open Settings → Privacy & Security, find the relevant permission, and confirm that the product is allowed access. Disabling a permission does not affect unrelated features, but dependent features may not work.

On iPhone or iPad, open Settings, tap your Apple Account, then choose Subscriptions. Deleting an app does not cancel a subscription. Cancel before the renewal date in accordance with Apple's rules.

Apple handles refunds for App Store purchases. Visit reportaproblem.apple.com, sign in with the Apple Account used for the purchase, and submit a request. Apple determines the outcome.

Confirm that the device is signed in to the Apple Account used for the purchase, then try Restore Purchases in the product. If that does not work, contact us with only the necessary details, such as purchase date and product name. Do not send complete payment credentials.

Try updating the app, restarting your device, confirming that enough storage is available, and updating the operating system. If the issue continues, email us the product and app version, device model, system version, and steps that trigger the issue.

Check media volume, silent mode, Bluetooth or AirPlay output, and any permissions the product needs. Try changing networks or reopening the app. Some audio may need to download before first use.

Email hello@luridge.com with the expected result, what happened instead, and reproduction steps. Redact personal content from screenshots. We will never ask for your account password, verification code, or complete payment information.